Delivery Information:
We are delighted to offer worldwide shipping for all our unique T-shirts featuring custom printed art. At Friend London, we understand the importance of timely delivery, and we strive to dispatch your orders promptly to ensure they reach you in the best condition. Please find below the details of our delivery options:
- Standard Delivery: Our standard delivery option is available worldwide. Delivery times and prices vary depending on your location. You can find the estimated delivery time and cost during the checkout process before making a purchase.
- Express Delivery: For those who need their T-shirts in a hurry, we also offer express delivery services. The delivery times and costs for express shipping will be displayed during the checkout process based on your location.
Please note that the delivery times provided are estimates and may vary due to factors beyond our control, such as customs processing times in your country. We are not responsible for any delays caused by the courier service or customs clearance processes.
Returns Policy:
At Friend London, we take great pride in our custom-printed T-shirts. Each item is created on demand, specifically for you, when you place an order. Since we do not stock pre-made items or mass-produce our products, we do not accept returns or exchanges, except in the case of damaged goods.
Damaged Goods:
We thoroughly inspect all items before they are shipped. In the unlikely event that you receive a damaged item, please document the damage by taking clear photographs of the packaging and the damaged product. You must notify us within 7 days of receiving the damaged item by contacting our customer support team. We will then provide further instructions on how to proceed with the return.
Upon verification of the documented damage, we will either refund the full purchase amount or send you a replacement item, as per your preference.
Contact Us:
If you have any questions or concerns about our delivery and returns policy, please feel free to reach out to our customer support team. We are here to assist you and ensure you have a pleasant shopping experience at Friend London.
Thank you for shopping with us!