Accessibility Policy

Commitment to Accessibility:

At Friend London, we are dedicated to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to provide a seamless and inclusive online shopping experience for everyone, regardless of their abilities or disabilities.

Web Accessibility Standards:

Our website follows the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, set forth by the World Wide Web Consortium (W3C). These guidelines are designed to make web content more accessible to people with a wide array of disabilities, including visual, auditory, cognitive, and motor impairments.

Accessible Features:

We have implemented various accessibility features to enhance the usability of our website, including:

  1. Navigation: Our website is designed with clear and consistent navigation, making it easy for users to find the information they need.
  2. Alt Text: We provide alternative text descriptions for all relevant images to ensure that users with visual impairments can understand the content.
  3. Resizable Text: Users can adjust the text size on our website to accommodate their reading preferences.
  4. Keyboard Navigation: Our website is navigable using keyboard controls, providing an alternative for users who may have difficulty using a mouse.
  5. Color Contrast: We maintain sufficient color contrast between text and background elements for improved readability.

Ongoing Accessibility Efforts:

Friend London is committed to continually improving the accessibility of our website. We regularly review our website, conduct accessibility audits, and engage in user testing to identify and address any potential issues.

Contact Us:

If you encounter any accessibility barriers while using our website or have suggestions for improvement, please contact our Accessibility Team. We value your input and are committed to making the necessary adjustments to enhance the overall accessibility of our online platform.

Accessible Products:

In addition to our commitment to digital accessibility, Friend London is dedicated to providing accessible products. If you have specific accessibility requirements related to our garments or home products, please feel free to contact our customer support team for assistance.

Thank you for choosing Friend London, where accessibility and inclusivity are fundamental to our online presence.

Warm regards,

The Friend London Accessibility Team